Our process - How we work
We believe in creating solutionts that uniquely fit your business while maximizing efficiency. At the core of what we do, we seek to understand before diagnosing.
Discovery Phase
Our process starts with a deep dive into your existing sales practices, customer journey mapping, and technical documentation. We analyze your current sales metrics, CRM data, and customer touchpoints while also evaluating your product specifications and sales materials.
This forms the basis of our go-forward plan & determines how we'll address your specific problems.
Included in this phase
- In-depth questionnaire
- Data Analysis
- Deep-Dive Consultation Call
Build Phase
After discovery, we create a tailored digital sales enablement roadmap for your industrial equipment business. Each element - from technical content creation to CRM optimization - is designed to enhance your sales team's effectiveness.
Your dedicated project manager ensures seamless implementation while our technical team develops optimized digital assets, sales tools, and automated workflows. We maintain regular communication through weekly progress updates and milestone reviews, keeping your team informed and involved throughout the transformation.
Our agile approach allows us to adapt solutions based on early results and your team's feedback, ensuring maximum impact on your sales processes.
PGS was always on top of leting us know where things were at, we never had to wonder what was being done or how the project was progressing.
Deliver
We meticulously implement your digital sales enablement solutions, ensuring seamless integration with your existing sales processes. Our phased rollout approach minimizes disruption while maximizing adoption across your sales team.
Key deliverables include:
- CRM and automation workflow implementation.
- Sales team training and onboarding.
- Performance monitoring setup.
We meticulously implement your digital sales enablement solutions, ensuring seamless integration with your existing sales processes. Our phased rollout approach minimizes disruption while maximizing adoption across your sales team.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while completely ignoring them and forking that old Rails project we feel comfortable using. We stand by our core values to justify that decision.
- Meticulous. The first part of any partnership is getting our designer to put your logo in our template. The second step is getting them to do the colors.
- Efficient. We pride ourselves on never missing a deadline which is easy because most of the work was done years ago.
- Adaptable. Every business has unique needs and our greatest challenge is shoe-horning those needs into something we already built.
- Honest. We are transparent about all of our processes, banking on the simple fact our clients never actually read anything.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product, allowing us to invoice them for decades.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new open source projects to clone.